General Data Protection Regulation (GDPR)

Topics:

What data do we collect?

Ben-Innova Systemtechnik GmbH collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Ben-Innova Systemtechnik GmbH with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
• Use or view our website via your browser’s cookies

How will we use your data?

Ben-Innova Systemtechnik GmbH collects your data so that we can:

• Process your order, manage your account
• Email you with special offers on other products and services we think you might like

How do we store your data?

Ben-Innova Systemtechnik GmbH will keep your data for two years. Once this time period has expired, we will delete your data

Marketing

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Ben-Innova Systemtechnik GmbH from contacting you for marketing purposes or giving your data to other members of the Ben-Innova Systemtechnik GmbH Group.

If you no longer wish to be contacted for marketing purposes, please send an email to mail@ben-innova.de

What are your data protection rights?

Ben-Innova Systemtechnik GmbH would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Ben-Innova Systemtechnik GmbH for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Ben-Innova Systemtechnik GmbH correct any information you believe is inaccurate. You also have the right to request Ben-Innova Systemtechnik GmbH to complete information you believe is incomplete.

The right to erasure – You have the right to request that Ben-Innova Systemtechnik GmbH erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Ben-Innova Systemtechnik GmbH restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Ben-Innova Systemtechnik GmbH’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Ben-Innova Systemtechnik GmbH transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: mail@ben-innova.de

Or call us at: +49 26029196811

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Ben-Innova Systemtechnik GmbH uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Ben-Innova Systemtechnik GmbH uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Ben-Innova Systemtechnik GmbH uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Ben-Innova Systemtechnik GmbH sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage your cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Ben-Innova Systemtechnik GmbH website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Ben-Innova Systemtechnik GmbH keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 January 2025.

How to contact us

If you have any questions about Ben-Innova Systemtechnik GmbH’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: mail@ben-innova.de

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Ben-Innova Systemtechnik GmbH has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.